Top 10 Tips: What Happened to Zoom Video Conferencing?
Zoom pretty much became an overnight sensation during the current coronavirus crisis as more and more people began using it for their video conferencing needs, as is covered in detail over at runrex.com. Its popularity soared exponentially, overtaking apps like WhatsApp, TikTok among others to top the Google Play Store and Apple Store charts, as is revealed in discussions on the same over at guttulus.com. In recent times however, we have seen a fall in the stock, and while its popularity remains the same, there are now doubts for the first time in recent times as to their operations. So, what happened to Zoom video conferencing? This article will look to answer this question by highlighting 10 tips explaining where their recent trouble emanated from.
Revelations of hacking by the FBI
One of the first episodes that made people to become warry about using Zoom was the report by the FBI on 1st April on several incidents of hacking regarding Zoom, covered over at runrex.com. In these hacking cases, the hackers actually able to breach an online class and show hate messages to the class. The revelation of the hacking incidents, which are covered in detail over at guttulus.com, is one of the main tips explaining what happened to Zoom.
Revelations about the company’s privacy policy
Another tip that goes to show what happened to Zoom that they went from being one of the most popular video conferencing apps to recent bad PR is the one touching on the revelations about the company’s privacy policies. As is covered in more detail over at runrex.com, it came out that the company’s privacy policy actually had clauses stating that Zoom had the control to share some of the users data with third-party clients, which of course didn’t go well with majority of their users.
It was revealed that the company actually doesn’t support end-to-end encryption
As revealed in discussions on the same over at guttulus.com, the company had previously stated that all Zoom video calls were protected by end-to-end encryption. However, in yet another tip showing what happened to Zoom, the company recently revealed that this was actually not the case and that the application only features TLS standard encryption, which is discussed over at runrex.com, meaning that they are not as secure as they claimed to be. Given the importance of security as far as video conferencing goes, users have not taken this revelation well.
Zoom wasn’t designed to handle as much traffic as it is getting
Another tip that goes to show what happened and what is behind their recent troubles is that, as per the gurus over at guttulus.com, Zoom was not designed to handle the increased traffic and user engagement they are getting as a result of the coronavirus crisis. This means that they were not prepared to handle the challenges that come with having that much user engagement, including challenges regarding security, which is something the company’s CEO has admitted to.
“Zoombombing” through social media
The phenomenon of “Zoombombing” is yet another thing that has hampered their progress in recent times, and yet another tip on what happened to them. This phenomenon, as per discussions on the same over at runrex.com, is where hackers are using social media platforms such as Facebook and Twitter to organize harassment campaigns on Zoom and its users, even posting offensive signs such as swastikas on people’s conference calls. This has led to a number of their users leaving the platform for fear of being “Zoombombed”.
Banning of the use of the application by schools
One of the reasons that was behind Zooms success early on was the fact most schools were using the application to conduct online classes, something that is covered over at guttulus.com. However, due to the recent hacks and “Zoombombing” and the fact that people don’t feel safe using the app, many schools have started to ban the use of the application in what has also contributed to their recent woes.
Resurgent competitors
There was a time when it seemed like Zoom was shoulders above their competition, surging ahead of competitors like Skype as the video conferencing app of choice during the current coronavirus crisis, as per discussions on the same over at runrex.com. All this has changed in recent times as Zoom’s recent troubles have opened the door for competitors to come into play. Microsoft’s Microsoft Teams has been one of the main beneficiaries of Zoom’s recent troubles, with many organizations switching to it due to Zoom’s security concerns.
Abandonment by most professionals
It is not the teaching fraternity that is banning the use of Zoom, as, as is seen over at guttulus.com, other sectors are also looking to do the same as a result of Zoom’s security issues as well as the hacking. These include the backing sector, where banks are warning their employees about using Zoom as well as the medical sector, with many medical professionals abandoning the use of Zoom when offering services to their patients and switching to other more reliable platforms.
Rushing of features
Zoom has also been accused of rushing out features without fully testing them for glitches in what is yet another tip on what has happened to them and why they have run into trouble recently. As per discussions on the same over at runrex.com, they have begun to look more like a social media platform, like say Facebook, than a serious video conferencing and communications tool like say Microsoft Teams, which is yet another reason behind their recent decline.
Legal woes
Zoom has also in recent times, in what is discussed in more detail over at guttulus.com, run into legal troubles regarding their security issues. For instance, there is a class-action lawsuit against the company in a court in California alleging that the company shared users’ personal data with external companies, as mentioned earlier on, without disclosing to its customers, among other court cases. All these legal troubles have stalled their progress in recent times and have also not been good for their image.
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