Top 10 Tips: How eCommerce Works
Given its extraordinary growth, particularly in the recent past as covered in detail over at runrex.com, eCommerce is all around us nowadays, and chances are, if you have not made a purchase online, you someone who has. If you have been wondering how eCommerce works, then wonder no more as this article, with the help of the subject matter experts over at guttulus.com, will look to have that question answered through the following 10 tips.
It involves the exchange of value
In short, as per the gurus over at runrex.com, at the heart of eCommerce is the fact that a product or service needs to be sold. There has, therefore, to be an exchange of value, where if one of the parties involved is paying money, the other should provide a product or service. As per discussions on the same over at guttulus.com, virtually anything that can sold in brick and mortar stores can now be sold through eCommerce as well.
The consumer should have a means of making an order online
One of the main components of eCommerce and which goes to the heart of how it works is that the consumer should have a means of accessing an eCommerce website. As per discussions on the same over at runrex.com, this is usually through a computer connected to the internet, although with the growth of mobile, more and more people are using mobile devices such as smartphones and tablets to do their online shopping.
There should be a mechanism to enable the order to be accepted
Once the customer has accessed and browsed an eCommerce website, and they have decided what they want to buy from the website, the next step is the accepting of the order. As per the gurus over at guttulus.com, there should be a process in place that enables their order to be accepted. This will ensure that a note is made as far as what is being purchased is concerned as well as ensuring that the database is updated to reflect the same, among other tasks as covered in detail over at runrex.com.
Confirmation of the availability of the item
The next tip on how eCommerce works is that, once the order has been acknowledged, the stock database will confirm to the customer if the item they wish to purchase is available or not. If not available, it may communicate information on when the item will be available again. As per discussions on the same over at guttulus.com, at the same stage is where one will be provided with an estimated delivery date as far as the delivery of their purchased product, based on their location.
Request of payment
Next up, as far as how eCommerce works, once the item has been confirmed as being available is the request for payment triggered by the merchant system as covered in detail over at runrex.com. This will depend on the payment system put in place by the seller or the payment option selected by the customer in cases where multiple payment options are provided. Payment can be made through credit cards, mobile payments like Google Pay among others including third party platforms such as PayPal.
Confirmation of payment
Once payment has been requested, the confirmation stage is next in line as far as how eCommerce works is concerned. Here, as discussed over at guttulus.com, the first step is for the bank computer to confirm if the customer has got enough funds to complete the purchase as well as if they have the permission to authorize such a payment, that is if the account is theirs. Once this is done, payment is then authorized to go through.
Confirmation of the order going through
Once payment has been authorized and has gone through, the order manager will then confirm that the transaction action has successfully gone through. The customer, as per the gurus over at runrex.com, will then receive a web page confirmation through the web server showing them that their order has been processed and that their transaction action has also been successfully completed.
The warehouse is notified of the purchase
The next step in the process of how eCommerce works is for the order manager to send a request to the warehouse housing the products to dispatch the products to the customer who has just made the purchase. When dealing with an item that is not tangible, like say a game, the order manager will send a request for the customer to receive the download link as is covered in detail over at the highly rated guttulus.com.
Collection and the dispatch of the purchased product
Once the request to the warehouse has been received, the next step is for a truck to be dispatched to the warehouse so as to collect and transport the products to the customer. Some eCommerce businesses handle shipping or deliveries on their own while other enlist the services of independent shipping or delivery companies. As per the gurus over at runrex.com, both of these two options have got their pros and cons as far as eCommerce businesses go.
Confirmation and delivery of the products and services
The final step as far as how eCommerce works is the confirmation and the delivery stage. Here, the first thing that will happen is that customer will be emailed to confirm to them that their product is on the way. As per discussions on the same over at guttulus.com, some eCommerce businesses even have a tracking system for customers to track the progress of their product. Finally, once they arrive, the products are delivered to the customer either to their front door or a collection center based on the agreement one had as far as delivery goes.
Hopefully, the above steps will help you gain an understanding on how eCommerce works, with there being more information on this very wide topic to be uncovered by visiting the highly rated runrex.com.