For a long time, people preferred to travel with their gear and equipment on the same flight. This had lots of disadvantages though. Very many people realized that people who handle and pack their luggage as they board the planes, tend to tamper with their equipment. This led to loss of numerous electronics and valuables. Sports professionals and teams were the biggest victims of this. Victims because they ended up losing lots of their gear and equipment.
Sports equipment can be crazily expensive. When shipping the equipment during the season or tournaments, teams had to be extra careful lest we risk losing thousands of dollars. They therefore needed to carefully pack the equipment and stay alert the whole journey to avoid losing equipment and stuff. This fear and worry of people and airport staff members tampering with their equipment led to professionals and sports teams to delegate the duties of shipping their equipment to shipping companies. Companies like Sports RunRex came forth and pledged to offer a better service as far as moving their equipment was concerned. Working in collaboration with courier companies, they ship equipment faster and without much hassle because they understand the dynamics involved in shipping expensive equipment.
Shipping the stuff with a competent shipping company does not however guarantee 100% safety of the equipment. Sometimes, crafty staff members and accidents may lead to loss or breaking of the equipment and this can be very inconveniencing. When this happens however, you should not panic. It is a tricky situation to be in especially if you have heavily invested in the equipment and are potentially racing against the clock to take part in a competition. What should you do if your sports equipment arrived damage? Well, we spoke to a long time professional at Sports RunRex and here is what he had to say on what to do when your shipment arrives with damaged equipment. Here are 5 tips on what to do if your sports equipment shipment arrived damaged;
1. Stay calm
This is the best thing to do in this situation although it sounds absurd. You need to keep a cool head once you learn that some or all of your sports equipment is damaged upon arrival. Peruse through the shipment carefully and note all the equipment that is not in the right condition. If the entire shipment is damaged or compromised all together, calmly make a list of all the contents that were in the shipment. Most shipment companies will most probably have offered you a checklist with all the equipment in the shipment.
2. Contact your Courier
After noting all the damaged items from your shipment, contact your courier company immediately. If the shipment was delivered to you by a representative, take time to look through the package and note the damaged items together. Make sure he/she is present when you are opening the shipment because some companies end up claiming that people compromise with equipment on purpose to claim compensations.
3. Take good quality photos to back up your story
If you have a camera, take good photos to show any tampering with. These photos will come in handy when making claims. When contacting your courier service, you can mention to them about the photos. Good companies will ask to see these photos and will thoroughly inspect them to get leads on potential causes of damages. They will then initiate an investigation to approve the claim. If the claim is genuine, they will then think about the compensation of the damaged equipment.
4. Claiming compensation
When claiming compensation, you will be required to provide an estimate of the total value of the shipment or the damaged equipment. Most courier companies will normally have an idea of the total value of your shipment even before they transport the same. After determining exactly how the equipment was damaged and ascertaining that the damage was due to their incompetence or lack of integrity by one or more staff members, they will then be obliged to compensate for each and every single item damaged. If the company fails to compensate you for the same, you can report the same to the authorities and if the courts find your claims legitimate, you will be compensated after the company is charged.
5. Change companies
As earlier on mentioned, you should be careful when selecting a shipping company. If you have been a victim of lost or damaged sports equipment, you should consider changing your shipping companies. There are companies with a proven record in America that offer sports equipment shipping and compensation guarantees in case something goes wrong. Companies like Sports RunRex offer affordable sports equipment shipping service and will readily compensate you if anything goes wrong- this is something that rarely happens when you ship with these guys. Don’t be a victim of rogue shipping companies anymore. Try Sports RunRex today and you will never regret the decision in your life.