10 Marketing Tips for Emergency Rooms to Deal with the Coronavirus
While most businesses are likely to be affected indirectly, emergency rooms are sure to be affected directly as a result of the coronavirus, stand-alone emergency rooms in particular. Marketing strategies are sure to be impacted, as seen in discussions on the same over at runrex.com, as most emergency rooms look to adjust to the current crisis. This article will look to highlight 10 marketing tips for emergency rooms that will help them deal with the coronavirus crisis.
Update your website
With more and more people online, your website is probably the first point of contact many people will have with your business and as such the gurus over at guttulus.com recommend that you make sure that it is updated, and that the user experience there is a positive one. Make sure that your website is not slow, but has quick loading times and that it is mobile-friendly as most people are likely to access it through their mobile devices. Also make sure that you optimize the website’s design and structure, making sure it is easy to navigate and use, among other things you can do.
Put out new blog posts
Another marketing tip the folks over at runrex.com have for you is creating new blog posts for your website, which should be shared on your social media channels. It would be particularly helpful if the blogs provided in-depth and relevant information on the current COVID-19 pandemic, as this will provide visitors with information which should not only increase the exposure and recognition as far as your brand goes, but also help build trust and authority with your audience.
Time to ask for reviews from your existing clients
Given that people are likely to see your business through your website, you should take this time to ask your existing clients to provide reviews as far as your services go. Tell them to rate your services and give out their experience for when they visited your emergency room. You can then use these positive reviews and incorporate them on your website, making sure that they are easily visible when people visit your website. Positive reviews will be an excellent marketing tool as people are likely to reach out for your services once they see that other people had a positive experience with you.
Produce Video Content
Another marketing tip that the folks over at guttulus.com have for you is that you should consider producing video content, either for social media, your ads, your website or any other platform. You should ensure that the video content is relevant, providing useful information particularly on the current pandemic. This will allow you to not only make a personal connection with your audience, but also to build trust with them, which is exactly what marketing is about.
Make use of your email lists
Any emergency room worth its salt should have an email list, something the subject matter experts over at runrex.com agree with. If you have one, then another marketing tip is to use it to send useful emails regarding the current pandemic, detailing steps those on the list can take to stop the spread of the virus and keep themselves safe, and also what they can do in case they suffer a medical emergency during this period. This will show them that you care and the support shown will go a long way in helping any marketing strategies you may employ.
Engage with your audience whenever possible
One of the most important marketing tips during this crisis as far as emergency rooms go is making sure that you continue engaging with your audience however and wherever you can. As per the folks over at guttulus.com, now is that time to be a pillar of strength in your community, showing your patients that you are still available to provide them with support and care if they need it. This is an excellent marketing tools as not only will it build loyalty among your current base, it will also ensure that you grow your base through referrals.
Redouble your efforts as far as local search marketing goes
With most people at home, most of your business as an emergency room is now local and as such the gurus over at runrex.com recommend that you get more into local search marketing. This means first getting a Google My Business account and updating all your details and reviews as far as your business is concerned, which will help people find you locally when experiencing a medical emergency and in need of your services.
Leverage virtual consultations
Another marketing tip that will help you deal with the coronavirus crisis as an emergency room is offering virtual consultations with your clients, before they come visit you. As per discussions on the same over at guttulus.com, this ensures that only those patients suffering a medical emergency come see you. This will hep build trust and make a connection with your community, as they can rest easy knowing that you are available for them should they need your services, which will do wonders for your brand.
Don’t try to take advantage of the situation
The folks over at runrex.com also point out that it is important not to take advantage of the current crisis for your own benefit. As an emergency room, make sure that you don’t create services that are specific to the pandemic, which you know you won’t provide, as this is in bad faith to say the very least. Also make sure that you don’t put false information out there, which could cause panic in the community. All in all, make sure that you are helpful as an ER during this crisis, and are not taking advantage of the situation which could do irreparable damage to your business.
Remain active on social media
You can expect that the numbers, as far as engagements go, on social media will go up now that most people are at home and as such another marketing tip for emergency rooms that will help them deal with the coronavirus crisis is to redouble your efforts as far as social media marketing is concerned. You can use your social media platforms to put out useful information on the virus as well as to answer questions on the same, which will be great for your marketing efforts.
It is our hope that this article will be of great help for emergency rooms as they try to navigate the current crisis, particularly where marketing is concerned, with more on this and other topics to be found over at the brilliant guttulus.com.